Terms and conditions

  1. General Terms and Conditions

    These Terms and Conditions govern your use of the Gamecontextualization website and your purchase of games and services on our platform. By accessing and using our site, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should immediately cease using our services.

  2. Account Registration

    To make purchases on our platform, you are required to create an account. During registration, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect unauthorized access to your account, you must immediately notify us.

  3. Purchasing Games

    All prices listed on our website are in the local currency and include applicable taxes, unless stated otherwise. Once a purchase is made, you will receive a digital key for the game. Refunds or exchanges are only permitted in the event that the key is defective or not working as intended. We advise customers to carefully check game compatibility and system requirements before completing a purchase.

  4. Payments

    We accept a variety of payment methods to make your shopping experience as convenient as possible, including:

    • Credit Cards (Visa, MasterCard, American Express)
    • Electronic Wallets (PayPal and other supported methods)

    All payments are processed securely, and we use the latest encryption technologies to protect your personal and financial information.

  5. License Agreement

    By purchasing a game, you are granted a non-exclusive, non-transferable license to use the game as per the terms specified by the game publisher or developer. All intellectual property rights, including copyrights and trademarks, remain the sole property of the game’s publisher and developer. You are prohibited from distributing, copying, or modifying the game without proper authorization.

  6. Limitation of Liability

    Gamecontextualization is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from the use or inability to use our website or the games purchased from our platform. We do not guarantee uninterrupted access to the site, and we are not responsible for any technical issues or problems that may affect the operation of the website or your ability to access or play the games. Our total liability in any matter related to these terms will be limited to the amount you have paid for the product in question.

  7. Changes to Terms and Conditions

    Gamecontextualization reserves the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page, and the updated version will be effective immediately upon publication. We recommend that you review these Terms periodically to stay informed of any changes. Continued use of our website after such changes indicates your acceptance of the new terms.

  8. Contact Us

    If you have any questions or concerns regarding these Terms and Conditions or any aspect of our services, please feel free to contact us at:

    • Email: [email protected]
    • Phone: +34917597589
    • Address: Metro Arturo Soria L4 - Autobús Línea 70, C. de Arturo Soria, 126, Cdad. Lineal, 28043 Madrid, Spain

    Our customer support team is always available to assist you with any issues related to your account, purchases, or any general inquiries you may have.

contact us

If you still have questions, please contact us

Metro Arturo Soria L4 - Autobús Línea 70, C. de Arturo Soria, 126, Cdad. Lineal, 28043 Madrid, Spain

+34917797589 [email protected]